1. Introduction
Thank you for visiting JD's Motors. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have regarding it, whether you browse our website, request a quote, apply for financing, purchase a vehicle, or arrange delivery. By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Contact & identity information: name, mailing address, email address and phone number.
- Transaction information: vehicle purchase details, trade-in information, offer and counteroffer records, and signed sales documents.
- Shipping & delivery information: delivery address, receiving contact, and scheduling preferences.
- Communication records: emails, texts, phone call notes, chat messages, and review or testimonial submissions you authorize us to publish.
2.2 Information Collected Automatically
- Device & usage data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring website.
- Cookies & similar technologies: see Section 7.
- Vehicle interest data: searches, filters, saved vehicles, and inventory pages viewed on our site.
2.3 Information From Third Parties
- Vehicle history providers (e.g., Carfax, AutoCheck) for reports we provide to you.
3. How We Use Your Information
We use your information to:
- Process vehicle purchases, returns (30-Day Return Policy), and warranty claims (10,000-Mile / 6-Month Limited Warranty).
- Prepare title, registration, and odometer disclosure documents as required by law.
- Arrange and track insured nationwide or international shipping.
- Respond to inquiries, quotes, and customer service requests.
- Send transactional messages (order confirmations, delivery updates, documents) and, with your consent, marketing communications.
- Improve our website, inventory selection, and customer experience.
- Comply with legal, tax, audit, and record-keeping obligations.
- Prevent fraud and protect the security of our customers and business.
4. How We Share Your Information
We do not sell your personal information.
5. Financial Privacy (Gramm-Leach-Bliley Act)
As an auto dealer engaged in financial activities, we comply with the Gramm-Leach-Bliley Act (GLBA) and the FTC Safeguards Rule. We maintain written administrative, technical, and physical safeguards to protect customer financial information, and we limit access to employees and providers with a business need to know.
6. Data Security & Retention
- Security: We use encryption (SSL/TLS) for data in transit, secure servers, access controls, and monitored systems to protect your information. Payment card data is processed by PCI-compliant third-party processors and is not stored on our servers.
- Retention: We retain records as long as needed to provide services and as required by law, including Florida motor vehicle dealer record-keeping requirements, tax records, and warranty/return periods. Transaction records are typically retained for a minimum of [3–5] years.
7. Cookies & Tracking Technologies
We use cookies and similar tools to remember your preferences, keep you logged in, analyze site traffic, and improve performance. You can control or delete cookies through your browser settings; however, disabling cookies may limit certain website functions (such as saved searches or checkout). We may use privacy-respecting analytics to understand site usage in aggregate. We do not use your browsing data to build advertising profiles sold to third parties.
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete personal information, subject to legal retention requirements (e.g., title and tax records we are required by law to keep).
- Opt out of marketing emails or texts at any time by contacting us.
- Non-discrimination: We will not deny goods, charge different prices, or provide a lower quality of service because you exercised a privacy right.
To exercise any right, contact us. We will verify your identity before processing requests and respond within the timeframes required by applicable law.
9. Children's Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it promptly.
10. Third-Party Links
Our site may link to third-party sites (lenders, carriers, vehicle history providers, social media). We are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting information.
11. International Visitors & Shipping
If you purchase a vehicle for international export or visit our site from outside the United States, your information may be transferred to and processed in the United States, where our servers and operations are located. By submitting your information, you consent to this transfer as necessary to complete your transaction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes, and material changes will be posted prominently on our website. Continued use of our site after changes constitutes acceptance of the updated policy.